All systems are operational

Past Incidents

28th October 2021

No incidents reported

27th October 2021

No incidents reported

26th October 2021

No incidents reported

25th October 2021

Global network outage

At 19:57 PST we have committed a change to our global network configuration to address a specific minor issue. The change was a simple one and was designed to affect a very specific scenario affecting just a handful of clients on our platform.

After being deployed, this change caused our network infrastructure to begin dropping packets to most destinations.

At 20:11 PST we have developed a fix

At 20:21 PST the fix has been deployed

At 20:24 PST we have noticed some clients on node v6217 were still affected.

At 20:30 PST fix was deployed for node v6217, client network connectivity on this node has been restored.

We are observing our network.

20:52 PST we have confirmed the issue has been fully resolved.

24th October 2021

No incidents reported

23rd October 2021

No incidents reported

22nd October 2021

No incidents reported