At 19:57 PST we have committed a change to our global network configuration to address a specific minor issue. The change was a simple one and was designed to affect a very specific scenario affecting just a handful of clients on our platform.
After being deployed, this change caused our network infrastructure to begin dropping packets to most destinations.
At 20:11 PST we have developed a fix
At 20:21 PST the fix has been deployed
At 20:24 PST we have noticed some clients on node v6217 were still affected.
At 20:30 PST fix was deployed for node v6217, client network connectivity on this node has been restored.
We are observing our network.
20:52 PST we have confirmed the issue has been fully resolved.