10th August 2018

Virtual instances - Vancouver, Canada Vancouver location offline

At 02:07 PST we have been alerted to connectivity issues at our Vancouver location

At 02:14 PST we have determined that our upstream provider is performing a maintenance which at first was not service impacting. However, something went wrong during the maintenance window and network connectivity was lost for many customers of the datacenter.

At 02:34 PST our upstream provider confirmed they are actively working on restoring connectivity.

At 02:58 PST network connectivity has been fully restored.