16th July 2018

Virtual instances - Los Angeles, DC2 Node v808 hardware failure

At 04:58 PST our monitoring system reported an outage on node v808. Upon initial investigation we suspect a failing motherboard.

At 05:08 PST we were able to restart the node and all customers will be back online within the next 15 minutes.

During the next 8 hours we will be migrating all customers over to adjacent nodes in order to prevent any further downtime.