6th July 2018

Virtual instances - Vancouver, Canada Upstream network outage in our Vancouver datacenter

At 14:42 PST our Vancouver location lost network connectivity.

At 14:52 PST Our engineers got in touch with our upstream carrier and confirmed the outage is within their network. Their engineers are already working to restore connectivity.

At 15:05 PST Network connectivity was partially restored, however many of our clients are still affected.

At 16:34 PST Datacenter advised us that this should be resolved within the next 30-60 minutes.

At 17:17 PST Connectivity has been restored.