24th January 2018

Virtual instances - New York Intermittent connectivity issues: nodes v201-v210

We are experiencing intermittent connectivity issues in New York (affected nodes: v201-v210) due to malfunctioning router. New router had arrived in the datacenter and is currently being set up. It will be put in operation in the next 48 hours - this will completely resolve connectivity issues.

As of this time all services are up, there is no packet loss.

20:24 PST Update: New router was put in place and old one decommissioned. We will be closely monitoring our network for any irregularities and will take action if needed.