27th May 2020

Virtual instances - Los Angeles, DC2 Node v763 outage

13:14 PST We are investigating an outage on node v763

13:31 PST We have determined that this is a hardware failure (either PSU or motherboard). We are preparing the parts needed for the recovery.

14:05 PST We are working on server recovery

14:31 PST Server has been repaired and is back online. All client VMs will be automatically started in the next 5 minutes.