1st February 2020

Virtual instances - Los Angeles, DC3 Node v7722 hardware failure

At 07:40 PST our monitoring system alerted us about an outage on node v7722.

At 07:58 PST we have determined that one of the RAM modules have failed in this server.

At 08:08 PST we were able to disable affected RAM module remotely and will attempt to boot this server shortly.

At 08:11 PST server successfully booted. All client VMs will start in the next 10 minutes.