8th February 2019

Virtual instances - Los Angeles, DC2 Node 7507 offline

At 03:37 PST we were notified by our monitoring system about an outage on node v7507

At 04:09 PST we are unable to reliably identify the issue, however it is clear that a hardware component has failed. We will proceed with full chassis replacement shortly.

At 04:41 PST chassis swap has been completed, and all VMs will restart in the next 15 minutes.