4th December 2018

Website KiwiVM control panel intermittent outage

At 19:25 PST KiwiVM is intermittently failing to serve customers primarily in Los Angeles. This is not affecting customer's services, only the ability to access KiwiVM.

At 19:41 PST we have determined the cause: there is a network interruption between our POPs in Los Angeles and Dallas causing this issue. We have escalated this to our upstream providers to investigate further.

At 20:36 PST connectivity has been restored and KiwiVM is back online for all customers.