All systems are operational

Past Incidents

20th June 2018

No incidents reported

19th June 2018

Virtual instances - Los Angeles, DC2 Network maintenance - service impacting - affected nodes: v75XX

We will be performing a service impacting maintenance:

Window Start Time: 19-JUN-2018 13:15 PST

Window End Time: 19-JUN-2018 20:00 PST

Expected Impact: < 1 hour

Reason: Router replacement to address intermittent network degradation.

Location: DC2 The following nodes will be affected: v75XX

During the maintenance window, network connectivity will become degraded, or temporary lost.

18th June 2018

Virtual instances - Los Angeles, DC2 Network maintenance - service impacting - affected nodes: v75XX

We will be performing a service impacting maintenance:

Window Start Time: 18-JUN-2018 19:30 PST

Window End Time: 18-JUN-2018 21:00 PST

Expected Impact: < 1 hour

Reason: Router software upgrade to address intermittent network degradation.

Location: DC2 The following nodes will be affected: v75XX

During the maintenance window, network connectivity will become degraded, or temporary lost.

17th June 2018

No incidents reported

16th June 2018

No incidents reported

15th June 2018

Virtual instances - Los Angeles, DC2 Node v767 disk failure

At 12:07 PST our monitoring system reported a failed SSD in the RAID array. We will be gracefully shutting this node down for disk replacement in a few minutes.

At 12:19 PST we have replaced the SSD disk and the node is being restarted. RAID array will rebuild in the background, and all VMs will be started automatically in the next 20 minutes.

14th June 2018

Virtual instances - Los Angeles, DC2 Nodes v774, v776 reboot for maintenance

At 11:05 PST we will be gracefully rebooting these two nodes to apply an emergency fix to the RAID arrays on these two nodes.

11:22 PST: Maintenance has been completed, all VMs on both nodes will auto restart in the next 20 minutes.

13th June 2018

Virtual instances - Amsterdam Node v907 outage

At 21:07 PST our engineers have been alerted to an outage on node v907.

At 21:38 PST a fix has been applied and all VMs will be started in the next 15 minutes.