Virtual instances - Hong KongPacket loss affecting service in Hong Kong
At 02:12 PST we started observing intermittent packet loss at our Hong Kong location.
At 02:35 PST we have identified the issue and deployed a temporary fix. While the fix is in place, our KiwiVM panel will not function, however this will not affect customers' VPS - just the control panel.
At 15:19 PST our monitoring system reported a power outage affecting the following nodes:
At 15:20 PST power has been restored by the datacenter and we have made sure all our equipment is back online. We are communicating with the datacenter regarding this outage and asking them to provide the reason.